Privacy Policy

Effective Date: 1 January 2026 | Last Updated: 1 January 2026

Onepixlab operates in India and Japan. This Privacy Policy explains how we collect, use, and safeguard personal information.

1. Scope

Applies to Website visitors, career applicants, OTP users, and individuals contacting us.

2. Information Collected

We may collect name, email, phone number, resume, employment details, portfolio, and voluntarily submitted information.

Sensitive Data Restriction:

Do not submit financial data, government IDs, health information, biometric data, religious beliefs, or criminal history unless specifically requested.

Authentication Data:

Email, login timestamps, IP address, browser and device metadata.

Analytics:

We use Google Analytics. Where technically feasible, IP addresses are anonymized or truncated before storage. Analytics data is aggregated and not used to personally identify users.

3. Purpose

Recruitment, communication, authentication, analytics, marketing (if consented), CRM (if implemented), security, and legal compliance.

4. Lawful Basis

Consent, pre-contractual recruitment evaluation, legitimate interests, and legal obligations.

5. Data Sharing

We do not sell data. Data may be shared with cloud providers, IT vendors, analytics providers, marketing tools, CRM systems, or legal authorities where required.

6. Cross-Border Transfers

Data may be processed in India, Japan, or cloud jurisdictions with appropriate safeguards.

7. Data Retention

  • Career applications (unsuccessful): Up to 12 months
  • Inquiry forms: Up to 24 months
  • Marketing contacts: Until consent withdrawn
  • OTP logs: Up to 6 months
  • Analytics: 14–26 months
  • Legal records: As required by law

8. Security

Role-based access controls, secure hosting, encryption where applicable, and monitoring safeguards.

9. Data Breach Notification

In case of breach, we will assess impact and notify affected individuals or authorities where required.

10. Your Rights

Access, correction, deletion, withdrawal of consent, grievance submission.

11. Grievance Officer

Name: Deepak E

Email: grievance@onepixlab.com

Address: HiLITE Business Park, Kozhikode, Kerala

12. Dispute Resolution

Resolved via arbitration under the Arbitration and Conciliation Act, 1996 (India), seat at Place, State.

13. Updates

We may update this Policy periodically.